Shipping Policy
Last Updated: August 2, 2026
Order Processing Time
We strive to ship all orders as quickly as possible. In-stock items are typically dispatched within 3 business days of order confirmation—often even sooner. If an item is temporarily out of stock or requires additional preparation, please allow up to one week for processing. During peak seasons (such as new product launches and major holidays), processing times may be extended by a few additional days. We appreciate your patience and understanding.
Shipping Destinations
We ship to virtually any address worldwide. However, please note that certain products may be subject to shipping restrictions and cannot be sent to some international destinations due to customs regulations or carrier policies.
Free Shipping Coverage
We offer free standard shipping to most countries and regions in the following areas:
1. Asia
2. Europe
3. North America
For destinations outside these regions, shipping charges will be calculated at checkout based on the delivery address.
For bulk or multi-item purchases, please contact us and we will recalculate the total price for you.
Remote / Difficult-to-Reach Areas
While we strive to deliver to all addresses within our covered regions, some locations may be classified as remote or out-of-delivery-range by our courier partners.
If your shipping address falls into such a category, we will:
Contact you before shipping to notify you of the situation; and
Request an additional shipping fee to cover the extra cost.
If you choose not to pay the surcharge, we will issue a full refund for your order.
Orders Affected by Customs or Regulatory Restrictions
We comply with all applicable export laws and destination country import regulations.
If an order cannot be shipped due to customs holds or import bans, strict inspection requirements or other government-imposed restrictions beyond our control, we reserve the right to cancel the order and issue a full refund to your original payment method. We will notify you promptly if such a situation arises.
Shipping Carriers & Delivery Times
We have a warehouse located in China. International deliveries typically take 7–15 business days, depending on the destination. Domestic orders are usually delivered within 3–7 days. Please note that these are estimated delivery times and actual delivery may vary due to customs clearance, weather, or other unforeseen circumstances.
Tracking Information
Once your order is shipped, we will provide you with a tracking number via email. Please be aware that once your package is handed over to the shipping carrier, we cannot control its routing or delivery speed. However, we are always here to assist you with tracking inquiries—just contact our support team.
Customs, Duties & Taxes
For international orders, please note that you may be responsible for any applicable customs duties, import taxes, or brokerage fees levied by your country's customs authorities. These charges are not included in our shipping fees and are determined by the destination country's regulations. We recommend checking with your local customs office for more information before placing an order.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us immediately at info@fpv-diy.com. We will work with the carrier to resolve the issue and ensure you are taken care of.
Contact Us
If you have any questions about our shipping policy, please reach out:
FPV-DIY.com
Email: info@fpv-diy.com
Phone / WhatsApp: +86 137 1533 4470
We are committed to getting your FPV gear to you as quickly and safely as possible. Happy flying! 🚁